Customer Service:

More Information on Message Recall

Message Recall on the web works exactly like Message Recall by telephone - you'll be able to retrieve numeric and text messages sent by:

  • telephone (via the telephone keypad or Operator Dispatch) 
  • the SkyTel Send a Message page 
  • software (SkyTel Access, for example) 
  • text entry terminals 
  • email 
  • a unit capable of sending a message

Advanced Messaging customers who subscribe to SkyTalk® voice mail will be able to retrieve their voice messages online. SkyTel Fax Advance customers will also be able to view or forward any faxes received.

Depending on your SkyTel service, Message Recall stores your text messages for up to 4 days, then automatically deletes them. To determine how long your messages will be accessible by Message Recall, check the chart below:

Service  Message Recall Time 
SkyWriter®, SkyTel Mobile Mail, BlackBerry by SkyTel, eChat, SkyWord Plus with SkyReply® & SkyTel Fax Advance notifications  72 hours 
SkyWord Plus, SkyWord, SkyPager® & SkyTalk® notifications  99 hours