Customer Service:

SkyTel Customer Satisfaction Survey

Please rate your satisfaction with SkyTel Customer Service by completing the form below and then clicking Submit.

SkyTel PIN or Account #:  
 
1. What was your reason for contacting Customer Service?
Billing issue
Device problem
Replacement needed
Adding additional units/service
Disconnecting units/service
 
2. Was your request completed in a timely manner?
Yes
No
If not, how long did it take to complete your request?
24 hours
More than 24 hours
More than 48 hours
 
3. Was your request completed to your satisfaction?
Yes
No
 
4. Please rate the following from 1 to 5 (with 1 being the lowest and 5 being the highest).
1 2 3 4 5
Responsiveness of your Customer Care Representative  
Representative's knowledge of your specific issue
Overall satisfaction with SkyTel's Customer Service  
5. Comments: