The SkyTel Network Operations Center
The Network Operations Center (NOC) is the heart of the SkyTel Mobitex and ReFLEX networks. The NOC consists of the computer systems and the RF and telecommunications infrastructure that makes 2Way data transmissions possible. The NOC was developed and is fully owned by SkyTel, making it possible for our engineers to expeditiously implement new, value added services as needed.
There are now two locations with full redundancy. Each NOC is comprised of multiple HP servers operating in tandem that are fully redundant within cabinet and as a node on the wide-area network. Each NOC is fully configured for sufficient capacity to singularly operate the 2Way ReFLEX network.
Field Operations and Engineering provides coverage request buildouts for customized applications and an extensive, nationwide network of hands-on technical experts in 120 maintenance facilities who maintain seamless operation of the NOC and consistent network performance.
FACILITIES SPECIFICATIONS
Redundancy
- Co-location services provided by two different providers
- Eliminates single points of failure for internet service into or outside of co-location facilities
- State-of-the-art, fully redundant high-end switches and routers with BGP4 routing for optimal path selection and full redundancy
Power
- Redundant 24x7 power back-up systems for all equipment in each facility
- High-capacity, reliable power generators
- Ensures zero downtime / minimal disruption in operations due to power failure
Fire & Security
- State-of-the-art fire detection and suppression systems to guard against potential losses due to fire
- Sophisticated onsite security through surveillance cameras and advanced biometric systems to prevent unauthorized entry
Staffing
- Fully staffed 24 X 7 X 365
- Co-location NOC engineers have troubleshooting access