* If you already have an earlier version of Go.Web installed or have participated in a beta program you need to run the desktop installation twice. Once to erase the earlier version of the software, and a second time to install the update.
- Start the RIM Desktop Manager. Select a COM port to use be selecting Options>Serial Settings. Make sure your RIM handheld is connected to your PC by placing it in the cradle. If you know the COM port your device is connected to, enter it now (usually COM1). Otherwise click Detect to locate your device.
- Once your device is properly detected and the COM port identified, click OK to continue.
IMPORTANT: You must perform a Backup/Restore function now to ensure you do not lose any necessary data on your RIM device during the installation process.
- Select Backup/Restore from the Desktop Manager window. (If the software update screen appears select Cancel.)
 
- The Backup/Restore screen appears, select Backup to continue. Your files are saved to your desktop or laptop computer. Click Close when finished.
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Select the Application Loader from the Desktop Manager window.
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The Application Loader will open
and your handheld's LCD will display 'Loader Activity...' Click Next to continue.
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The Application Loader initializes and presents you with the applications available to install on your RIM handheld. Select Go.Web 6.x for RIM to install Go.Web. Click Next to continue.
IMPORTANT: Make sure you check ALL applications you want loaded on your device, even if they are already installed. Applications that do not have check marks beside them will be deleted.
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The Unused Application Space window appears. Leave the 'existing settings' option selected. Click Next to continue.
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The Existing Data Preservation window appears. Do not select these checkboxes unless instructed to do so by GoAmerica or if you are sure you want to delete data from your handheld. In most cases you will leave these boxes unchecked. Click Next to continue.
INFO: In the Application Data section, the only reason to select this check box is if you want to delete data on your handheld (address book, messages, etc.).
If you select this check box you are permanently deleting these items. Make sure important information is backed up first, using the Backup and Restore tool. In the Applications section, the only reason to select this check box is if you wish to erase applications from your handheld before loading new updated ones. Selecting this option after a failed application install attempt is suggested.
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The Summary window appears detailing the application(s) that will be installed. Confirm the applications you are installing are correct and click Finish to continue.
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The loader progress window will open. Installation to your handheld may take several minutes. Please do not disturb or disconnect the handheld during this process.
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When Go.Web has finished loading click OK. Your RIM handheld will display 'Initializing' and then return to the Home screen.
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After a successful install you must run a Backup/Restore function again, this time selecting the 'Restore' option. When the Restore of your original data is done, the installation is complete.
Congratulations, you are ready to use Go.Web!
Download and consult
the Go.Web User's Guide for more information.
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